Privacy Policy
Last Updated: August 5, 2025
At bucahamsters.com, we are dedicated to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and protect your information when you visit and use our website, https://bucahamsters.com. By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.
Personal Information We Collect
The personal information we gather depends on how you interact with our website and use our services. "Personal information" refers to any data that can identify you, relate to you, describe you, or be linked to you in any way. Below are the categories and specific types of personal information we collect:
1. Information You Provide
When you interact with our products or services, or communicate with us (e.g., through contact forms, surveys, or live chat), we collect the personal information you provide. This includes:
Payment-related information (such as credit/debit card details)
Account login information
Billing, shipping, and contact details
2. Information About Your Usage
We automatically collect certain details about how you use our services ("Usage Data") through technologies like cookies, pixels, and other tracking tools. This information may include:
Device type and unique device identifiers
Details about your operating system, browser, and IP address
Pages you visit and actions you take on the site
This data helps us enhance your user experience and improve the functionality of our website.
3. Information We Receive from Third Parties
We may receive information about you from external sources, including:
Service providers supporting our website and services.
lPayment processors who handle your payment information (e.g., credit card or bank account details).
Third-party advertising networks and analytics providers who use tracking technologies (such as cookies and pixels) to gather data when you interact with our website, emails, or advertisements.
Any information collected from third parties will be treated in line with this Privacy Policy.
How We Collect Your Personal Information
At bucahamsters.com, we are dedicated to ensuring a smooth and personalized shopping experience for you. To achieve this, we collect certain personal information, which helps us tailor our services to better meet your needs. It’s important to note that our primary objective is to enhance your experience with our website, and we do not aim to collect any unnecessary personal data.
We gather personal information through various technologies used on our website and mobile applications, such as cookies, pixels, and device fingerprinting. These tools are designed to track your interactions on our site, providing us with insight into your browsing behavior. For example, they help us understand which pages you visit, the information you enter on our website, and the products you add to your shopping cart or leave behind. This allows us to better understand your preferences and serve you more relevant content.
Furthermore, we may collect data through unique advertising identifiers, which can be tied to your mobile device or across multiple devices, such as smartphones, tablets, and desktop computers. This cross-device tracking enables us to gain a more complete understanding of your preferences and browsing patterns, allowing us to offer personalized content, enhanced product recommendations, and targeted advertisements based on your browsing history and location.
Our goal is to use the data we collect to continually improve the functionality and relevance of our website, ensuring that we provide you with a more seamless and enjoyable shopping experience. By using these tracking technologies, we aim to offer you content and services that are specifically suited to your interests, ultimately helping us deliver a more tailored and efficient shopping experience.
How Do We Use Your Personal Information?
We use your personal information to enhance our services, facilitate communication with you, and deliver relevant advertisements. Rest assured, we will not use your personal data for marketing purposes without your explicit consent.
Your data is also used to process transactions, manage promotions, and keep your account updated. Cookies play a vital role in remembering your preferences, allowing us to optimize your experience on our website.
In addition, third-party companies may utilize cookies to personalize the ads you see based on your browsing habits. You have full control over your cookie settings and can manage them through your browser settings.
If you ever wish to opt-out of receiving marketing emails, you can do so at any time by reaching out to us. All data is handled in compliance with this Privacy Policy, ensuring your information is secure and used responsibly.
Use of Cookies
We use cookies, small text files stored in your browser, to enhance your experience on our site. Cookies help us personalize content, track ads, analyze behavior, and ensure secure browsing.
We may also allow third-party services, like Google Analytics and advertising partners, to use cookies on our site. These third parties may collect information such as your IP address, visited pages, and ad interactions.
l Google Analytics: We use Google Analytics to monitor site activity and improve user experience. For more details, please refer to Google's Privacy Policy.
l Advertising Partners: Our partners use cookies to display relevant ads based on your browsing activity.
You can manage cookies via your browser settings, but blocking them may impact some site features. For more information, check your browser's help section or use tools to control tracking.
How We Disclose Personal Information
We do not sell or share your contact information with third parties. Your personal data is only used as described in this Privacy Policy.
However, we may share your personal information in certain cases, such as:
Service Providers: Sharing with third-party vendors that assist with services like IT management, payment processing, and customer support.
Advertising and Marketing Partners: Sharing with business partners for advertising or promotional purposes, following their privacy policies.
Affiliates: Sharing with affiliated companies within our organization to support operations.
Business Transactions and Legal Compliance: Sharing during business transactions or to comply with legal requirements.
We do not use or disclose sensitive personal information without your consent or for purposes that infer characteristics about you.
Children's Privacy
Our services are not intended for children, and we do not intentionally collect personal information from children. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us using the details below to request its deletion.
As of the effective date of this Privacy Policy, we have no knowledge of sharing or selling personal information of individuals under 16 years old, as defined by applicable laws.
Security and Retention of Your Information
We use SSL encryption to securely collect and transmit your personal data, including payment information, on protected pages of our site. While we take reasonable precautions to protect your information, no security system is completely foolproof, and we cannot guarantee 100% security. We recommend avoiding sharing sensitive details through unsecured channels.
The duration for retaining your personal information depends on factors like account management, service delivery, legal requirements, and resolving any disputes.
Links to Third-Party Websites
Our website may contain links to external sites or platforms. If you visit these third-party websites, we encourage you to review their privacy policies and terms, as we are not responsible for their content, privacy practices, or security measures.
We do not guarantee the accuracy or reliability of information on these sites. Any data you share on public or semi-public platforms, including third-party social media, may be visible to others and is subject to those sites’ terms of use.
The inclusion of links does not imply endorsement of those sites' content or operators unless explicitly stated.
Your Rights
You have several important rights regarding the personal information we collect and process:
Access: You have the right to request access to the personal data we hold about you.
1.Delete: You may request the deletion of your personal information, subject to applicable legal obligations.
2.Correct: If any information we have is incorrect or incomplete, you can request that we correct it.
3. Portability: You are entitled to receive a copy of your personal data in a commonly used, machine-readable format, and request that it be transferred to another service provider.
4. Restriction: You can request that we stop or limit the processing of your personal data under certain circumstances.
5. Withdraw Consent: If our processing of your data is based on your consent, you may withdraw it at any time, and we will stop processing your data for that purpose.
6. Appeal: If we deny any of your requests, you have the right to appeal our decision.
7. Communication Preferences: You can manage or opt-out of receiving promotional emails from us at any time.
To exercise any of these rights, please contact us directly. We may need to verify your identity before processing your request, and you may designate an authorized agent to act on your behalf. We will respond to your request in accordance with applicable laws. Rest assured, we will not discriminate against you for exercising your rights.
Transferring Personal Data from the European Union
The personal data (PD) we collect from you may be stored, processed, and transferred across the countries in which we operate. In certain cases, as outlined in Article 49 of the GDPR, our company relies on specific derogations for transferring data. For users in the European Union, with your consent, your personal data may be transferred outside the EU. We will use your data to fulfill the goods, services, and/or information you request from us, to perform a contract, or to pursue a legitimate interest that does not outweigh your rights and freedoms. Regardless of where your data is transferred, processed, or stored, we take appropriate measures to ensure its security. We handle your data in line with our privacy notice. By using our website, services, or products, you consent to the transfer of your personal data as described here.
Updates to Our Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or to comply with legal, operational, or regulatory requirements. Any updates will be posted on our website, with the "Last Updated" date revised accordingly. We will also take any additional steps required by applicable laws.
Contact Information
Tel: +86 17640146505
Email: info@bucahamsters.com
Add: Room 102, No. 8, Jinzhu Lane 11, Yangmei Community, Bantian Street, Longgang District, Shenzhen City, Guangdong, 518116, CN
Support Hours: 9:00am - 6:00pm, Mon-Fri (GMT+8)
Order Cut-off: 6:00pm, Mon-Fri (GMT+8)